You may return any eligible item within 14 days of receipt for a full refund or exchange. Whether it’s due to a change of mind or another reason, we’re here to help.
- Contact Us: Email our team at [email protected] or call us at +447564309989 to initiate your return.
- Return Instructions: We will provide a return authorization and detailed instructions for shipping the product back.
If you receive an item that is damaged, defective, or incorrect:
- Notify us within 48 hours of delivery.
- We will promptly arrange for a replacement or provide a full refund after verifying the issue.
- Refunds are processed within 3-5 business days after we receive and inspect the returned item.
- Refunds will be issued to your original payment method.
- Items must be in their original condition, unused, and in the original packaging.
- Proof of purchase (order confirmation or receipt) is required for all returns.
We believe in fair policies. No restocking fees are applied to your returns.
- For returns due to personal preference (change of mind), return shipping costs are the customer’s responsibility.
- For defective, damaged, or incorrect items, we will cover the return shipping costs.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Style Pet Ltd
Email: [email protected]
Phone: +447564309989
Address: 5115, 58 Peregrine Road, Ilford Hainault, IG6 3SZ, United Kingdom